Shipping information
Shipping Information
At ZÉNA, we are dedicated to providing a seamless and reliable shipping experience to our customers worldwide. Our shipping policy is designed with a focus on quality, transparency and efficiency – because you deserve the best.
We ship all orders from our international warehouse and offer worldwide delivery, including to Sweden and all EU countries. This way, we ensure that our stylish accessories and fashion products are available to women globally.
Delivery times:
Sweden and EU: 4–8 business days
Rest of the world: 7–14 business days
Note: Time may vary depending on customs clearance and local transport conditions.
Shipping prices:
Free shipping on orders over €100
Flat shipping price of €6.90 for orders under €100
Processing time:
Orders are processed within 1–2 business days after payment confirmation. Once your order has been shipped, you will receive a tracking number so you can follow the delivery all the way.
Customs and VAT:
International orders may be subject to customs and duties, depending on the country of destination. These costs are the responsibility of the customer and vary according to local regulations.
At ZÉNA, we strive to get your items to you quickly and safely – respecting both your time and our quality.